How will people schedule events, training, support once the legacy interface is retired? You can: Strengthen the password criteria to make passwords more difficult to guess, Require that meeting attendees provide passwords to prevent unauthorized access to Webex sessions. An account is "active" whenever a user You can customize the border, background, and text colors for navigation tabs. Open a case for help with your account. Allow users to request additional services, Automatically approve all host account requests, Site admin will manually approve host account requests, Allow Users to Request Accounts from the Site. to attendees; you can use this procedure to change both pages. Skip To ContentHelp Center Get started I want to. This meeting is open to the public by Webex or telephone. As a site administrator, you can change the language settings for your Webex site to make it more accessible to your users. 3. For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. Run the MSI command to uninstall the desktop app silently. Site Administration Page Follow the steps below to disable avatar pictures. They also set up your account and manage your account settings. If users forget their passwords and you enabled the Login Assistance option, they can request them from the login page. You Full administrators for an organization can use the Admin Audit Events API to retrieve information about significant actions taken by administrators in Webex Control Hub. Yes, the site URL and meeting links will all remain untouched. when Automatically record all sessions option is turned on. Select to require confirmation for users to sign up for an account. The image file for your logo must be in one of the following formats: .gif, .jpg, or .png. If you have questions about concurrent licenses, contact your Webex account manager. You will need to work through the site conversion wizard in Site Admin and ensure all have been met, then you can trigger site conversion. Some of the features include more complex password requirements and account freezes after failed login attempts. Reply. If your organization decides to add more products, such as the Webex App or Webex Calling, you'd have to manage those products in Control Hub while still using Site Administration to manage Webex Meetings. See the Webex and TelePresence Integration to Outlook User Guide, available from your Webex Meetings User Guides page for more information. If you dont see the preceding option on your Webex Events or Webex Training site, go to Support > Help > Contact Support . Q. Allow user to store personal information for joining meetings and call-back teleconferences. Access Code: 2531 639 9289. You will need to set default session types for new users on a specific site and can be edited 1:1 or via CSV after the fact. This allows the Cisco TMS to connect over UDP with the TelePresence Gateway. This will govern what licenses are given to new users provisioned to your org. will new users be created against the site? A. Allow Telephony Service Provider (TSP) audio to be used in your meetings (if configured). This procedure is for Webex Meetings only. Sign in to Webex Site Administration and go to Users > Edit User. More information can be found in the following article under the Claim tab: https://help.webex.com/en-us/article/cd6d84/Manage-your-domains#Cisco_Task.dita_62139eaf-0eae-4d19-9c79-561e64d6ee9a. Is training available for Webex Administrators? Q. I was told that if the site appeared to be ready for the switch it would automatically happen. 2. In the Contact Information section, enter the numbers for office, cell, and alternate phone, and address information. The self-service branding feature does not include branding for support or for site footers. The CMR Hybrid feature is supported only for the Microsoft Outlook integration for Windows. If you know the code for the color that you want to use, you can enter it. After your Webex site is created, you receive an email. By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. To change the logo, select Upload, browse to and select the file, and then select Open. Otherwise, users don't receive any notifications Manage your Webex accounts, including upgrading your plans, paying your bills, changing your profile or password, and reviewing your plans and usage. To turn on or turn off a user account, check or uncheck Active next to the account, then select Submit. You can also use this Cloud calling and phone system. Updated Webex site administrators can disable avatar pictures in Webex meetings so that everyone has a generic picture. from the site administrator to inform them that their account has been made inactive. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. If you select Overwrite Current Branding, the existing branding is permanently lost. On the Branding page, select Header. The difference is just in what the user enters when signing into their account. Q. When the report is ready, use the download link in the response to download the report. 06-24-2022 Check Disable Hybrid VoIP if you do not want to allow users to connect to audio through their computers. Webex displays one page for hosts and another page If you're on the Webex Free plan, you don't have a Webex site administrator. Yes, we will be doing an automatic transition in the future. Once migrated to Control Hub, users will need to login with email address. Q. I have users who have their own WebEx account, and those users cannot delete their account (lack of email access). Specifies if you want to automatically record all sessions using Network Based Recording (NBR). meeting invite email that an invitee receives contains the following information: A link to download the Webex application if the invitee has not installed it yet. The join session before host option must first be enabled. A. Migrating the site to Control Hub will have no impact on Classic Events. Number of downloads for this report has reached the limit within 24 hrs. In the Account Information section, enter the user's name and email information. own security settings. 3 Renew SSO certificate on Webex administrator page with Azure idP zeevi Beginner Options 10-23-2022 04:48 AM Hello community, We got a generic mail from Cisco saying our current SSO certificate is about to be expired next month. We do not have an EOL date for Site Admin at this time. When users request new accounts, it may take up to two days before the user is granted access to your site. So far SSO is a global setting in control hub. Q. Ensure that Display TelePresence welcome screen is unchecked. If the UDP connection is not allowed, Cisco TMS For Webex Support, go to Support > Contact Us , and then scroll to the Contact Support section at the bottom of the page. After you've created and downloaded your report, delete it to make room for the next report. Use customized page: Enter the URL of another page to display to hosts when meetings end. Applies to Webex Meetings and Webex Training only. How can I control when the switch happens? Please enable it and reload the page. or rejected. For more information In the Site Options section, choose the default language from the Default language for the Webex site drop-down list. Select this option to allow users to change their passwords, even if the Auto Login APIs are in use. The functionality and appearance of the Microsoft Outlook integration changes when CMR Hybrid is enabled. This implies you have users outside of your own org. Applies to Webex Meetings, Webex Events, and Webex Training only. If the user needs 5. Once migrated to Control Hub, users will need to login with email address. You can only assign Webex site administrator roles to users in Control Hub managed meeting sites. As part of the branding, a Webex watermark may appear when you share content during meetings. ` (back quote, the character located on the tilde How should an IT administrator perform a silent installation of Webex Productivity Tools? View only - Allows users to view, but not change, information in Site Administration. form on your Webex service site. the Auto Login option is enabled for your site. A. In the URL field, enter the URL of the page that you want to display for attendees after sessions end. as meeting information, call-in numbers, and the Meeting Host key. Site administrators can leverage the security features built into Webex sites. If you dont see the preceding option on your Webex Events or Webex Training site, go to Support > Help > Contact Support . option to remember previously and frequently used numbers when using the Join Teleconference dialog. Manage Hybrid Services licenses and users, No access to sites that you do not belong to, SiteUrl cannot be empty for site level template. Site Administrators only To disable automatic Network-Based Recording for all meetings: Log in to your Webex Site Administration page. When checked, the host receives two emails, one for the host, which includes the host access code, and one to forward to meeting First, list the available report templates. For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. Some page levels are currently hidden. Specify which options to display when a user forgets their password: Specify site administrators to receive user password requests. Your contract limits the number to the latest versions. Deactivate account after [N] days of inactivity. If you do not restrict access to recordings, hosts can apply their own Classic services require username. To display promotional content for free Webex trials on the page that hosts and attendees use to join meetings, select Show promotional content. If you need assistance, please contact the Board of Registration in Pharmacy. Automatically accept or reject signup requests from certain Internet domains. Walkthrough Wednesday:Site Admin (SA) to Control Hub (CH) migration QA. Webex users can engage with TelePresence users in a combined meeting if their on-premises TelePresence equipment has been upgraded For Webex Support, go to Support > Contact Us , and then scroll to the Contact Support section at the bottom of the page. You will need to verify/claim your domains in your org and then claim any external users into your org. A .mass.gov website belongs to an official government organization in Massachusetts. You will need this later to download it. This is a limitation of Site Admin. Select to prevent the use of any character more than twice in a user password. I'm working with tech to resolve the issues. If this option deployed. If you are unable to log in after these steps, contact your Webex site administrator. Display teleconference information on the meeting Info tab and the Information window. As an administrator with full privileges, you can edit specific service details for individual users in Cisco Webex Control Hub. 2: In the Site Options section, go to the Languages available in Preferences, and check the check box next to each language you want to make available to users. Read or List BroadWorks Subscribers, provisioned as part of Webex for BroadWorks Solution. your site. Do not allow any character to be repeated 3 times or more. Select to require that users sign in to view recordings. My site has many external users, so I'm sure I want to hold off the conversion until external users are supported. Sign in to Webex Site Administration and select Common Site Settings > Branding. bandwidth configuration settings for CMR Hybrid meetings, see the Cisco Webex Network Bandwidth Paper and "Prerequisites" in the Cisco Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide. see, Password Enforcement for Webex Meetings, Events, and Training Sessions. Was this article helpful? If you enable the feature, users can request accounts from your Webex site. Require administrator to reset user's password. that the request status. You can choose different background and text colors for when a tab is selected or unselected, and for when the mouse pointer hovers over a tab. Under Meeting, click on Sites. Q. Allows users to sign in to your Webex to attend meetings, maintain a personal profile, and to view the meetings list. hosts be warned some minutes so that they can prevent the meeting from automatically ending in a specified number of minutes. There is a pre-check process that list out potential issues and recommended action to fix them. Separate options for Webex Meetings, Webex Events, and Webex Training. A. after migration? Read More. Use the Search features to locate the user account. August 25, 2021 15:38 Updated When attempting to add or modify users on the Webex, site administrators may receive the following error: Email address is already in use. Configure Webex Meetings in Cisco Webex Site Administration, Allow Cisco Webex OneTouch meetings (Meetings only), Change the Session End Page for Webex Meetings, About Using Webex Meetings on Mobile Devices, https://collaborationhelp.cisco.com/article/qadfrk, Cisco Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide, Lockdown Updates Overview for Cisco Webex Meetings, Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide, Allow Video Systems to Join Meetings and Events on Your Site in Cisco Webex Site Administration. +1-617-315-0704 United States Toll (Boston) +1-650-479-3208 United States Toll. Click on the Webex site and in the slide out window, click on Configure Site. WebEx Site and WebEx Administration URLs Entering the WebEx Site and Administration URLs Confirming That Your Network is Configured Correctly Deploying Your Virtual Machines Checking Your System General Concepts For Your System Deployment System Sizes 50 concurrent users system Typically supports a company between 500 and 1000 employees This option is also known as the "cyclic passwords" option. Lockdown Updates Overview for Cisco Webex Meetings. A. Webex site administrators only have access to the users and settings for the Webex site that they're assigned to in Control Hub. Select to prevent the user from changing the password for the number of hours that you specify. Can Admins cancel them? Select to specify how many days an account can be inactive before it is turned off. Select Display brandable text if you want to create your own email message about resetting the password. A. Select to designate the first attendee that joins the meeting before the host as the presenter. Video conferencing and screen sharing. Webex has grown immensely to become the best application that I found for having those online meetings and ensuring the security . Sign in to Webex Site Administration and go to Configuration > Common Site Settings >. If your organization's Webex service site includes the account signup feature, use this procedure to accept or reject account requests. Products . To display promotional content for free Webex trials on invitation emails, select Show promotional content. The Display name appears in the Meetings Participants List. Contact your Webex site administrator. This is part of the site conversion wizard and is discussed in the help.webex.com article. Manage Security Options for Your Site in Webex Site Administration, Require approval for "Forgot your password?" Choose from the following options: Use Webex branded default page: To display the default Webex page. For information about the latest CMR Hybrid known issues and limitations, see the following articles: WBS33 and later: Q. Understand which meeting templates are used for CMR Hybrid. Specifices if you want hosts to be able to use recording controls like Stop or Pause during a meeting that has automatic recording enabled. Users can create accounts on the company site in form of username. Yes, presentation details will be available after the call, but this data can be found in this help article (https://help.webex.com/en-us/article/dowv6t/Update-Webex-Meetings-site-management-from-Site-Administration-to-Control-Hub). Allow hosts to reassign, edit, disable, and delete recordings. Open Webex Preferences: If you're using Outlook for desktop, in the Cisco Webex group on the ribbon in Outlook, select Webex Preferences. Site administrators can add, edit, or deactivate users, assign different account types, and enable site-wide account settings. On the Add User page, select the type of account that you want to create. In your Outlook calendar, open an appointment that contains a Webex meeting. To create an Integration that will act on behalf of an administrator, include one or more of the following scopes when requesting an auth token via OAuth: The Webex Reports API is available for Organizations with Pro Pack for Cisco Webex Control Hub. Automatically unlock account after [N] minutes. (Example: SITENAME.webex.com) In Classic View, select on Host Log In or Log In, in the upper-right. For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. To change the title that appears on your browser tab, enter the new title in the Browser Tab Title field. User management - Allows users to perform administration activities pertaining only to adding, editing, or removing users. Allow user to save account password in cookies. They will be created from scratch losing their scheduled meetings? On the Branding page, select Tab Navigation. Select Subscription Billing Platform. Configure Branding for Webex Site Administration, Configure the Branding for Your Site Header, Configure the Branding for Tab Navigation on Your Site, Configure the Branding for Left Navigation on Your Site. We strongly recommend that you leave this option selected to help ensure the security of meetings on how is this migrated after control hub migration? this procedure to accept or reject password requests. To also display promotional content for free Webex trials, select Show promotional content. A. Select the privileges you want to enable for the user. Q. I have asked for assistance with claiming my domain and was told it was not a requirement to move to CH. Send notification email to host when the meeting recording is ready. If the user typically uses a name that differs from the corporate directory, you can enter their preferred name in the Display name field. See details for any device in your organization, Create, update and delete devices and device configurations in your organization, Access to read licenses available in your user's organizations, Access to read your user's company directory, Access to write to your user's company directory, See details for any places and place service in your organization, Create, update and delete any place and place service in your organization, Access to read your organization's resource group memberships, Access to update your organization's resource group memberships, Access to read your organization's resource groups, Access to read roles available in your user's organization. You can temporarily turn off user accounts, and can reactivate them at any time. How should IT administrators perform a normal installation of Webex Productivity Tools? Welcome to the Webex Community. to enter their passwords each time they use the same computer to log in. There are a few types of user accounts and each allows users to do different things: Allows users to host sessions and use Site Administration. Cisco Webex data center. A. In the Default host attendee page: section, select Use customized page. This is your home to ask questions, share knowledge, and attend live webinars. Force all users to change password every [N] days. Repeat Step 3 for each First Level and Second Level link color that you want to change. The color of the text for the Log In and Log Out links. On the Edit User page, change the account information or settings, and then select Update. Q. A. Refer to the Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide for information on configuring TMS. Remove the domain name of your Cisco WebEx Meetings Server from the list of web sites that you have added to your Compatibility View if it is present. When you change the default language of your Webex site, users who havent set their language preference see the site and meeting invitations in the default language. An official website of the Commonwealth of Massachusetts, This page, Board of Registration in Pharmacy (via Webex) August 3, 2023, is, of Board of Registration in Pharmacy (via Webex) August 3, 2023, +1-617-315-0704 United States Toll (Boston). A. I am unaware of this feature in the control hub, but we will look into potential options. Do not allow dynamic web page text for account passwords (site name, host's name, username), Select to prevent the use of dynamic web page text, such as the, URL for the site on which the meeting, event, or session occursfor example, your_company.webex.com. settings enforce the use of mixed case and special characters. You can manage their account during this 7 day period after which they will be deleted. In the Video Systems section add a Video system name and Video address if youre using a video system. If you encounter an error when creating a report, the response will include an ErrorCode. Create a password that conforms to any password criteria settings for the site and enter it. Q. Check the Require approval for "Forgot your password?" For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. account information from a .csv file. To change the title that appears on your browser tab, enter the new title in the Browser Tab Title field. User accounts in both Site Admin and Control Hub require an email address. They also set up your account and manage your account settings. Contact your Webex site administrator For help with user account issues, such as password resets, locked-out accounts, and account reactivation, contact your site administrator. Subscriber For CMR Hybrid, this is a two-step process: Configure the site settings for Productivity Tools. There is no change for end user scheduling, whether that be on the site, in the app or in Outlook (or other mail applications). Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options. on our Webex SSO settings we see the new certificate with 1 year expiration date ready to be activated: Select to allow a host to transfer ownership of a network-based recording file to another user. Change language settings for a Webex site in Webex Site Administration. Call Dropped on TLS High-Availability System If you do not select this option, the rest of the CMR Hybrid (OneTouch TelePresence) options are dimmed. Set Up Services. We've been able to bring people together, wherever their location. You can update the branding on your Webex site so that it matches the look and feel of your companys brand. This TMS option is an indication that CMR Hybrid (also known as OneTouch 2.0) is provisioned for your site. Q. A. For more information, see the documentation for your image-editing software. A. logs on. Customers on lockdown sites will still be able to update this setting. You can enable email notifications for accounts that will be deactivated. To edit user account details, select the account name. More information can be found in the following article under the Claim tab: A. help.webex.com - The specific article being displayed can be found here: A. Provision, Update or Remove a BroadWorks Subscriber as part of Webex for BroadWorks Solution. can also choose to have the site administrator notified when accounts are locked out. October 25, 2021 | 171984 view (s) | 1476 people thought this was helpful. To change the logo, select Upload, browse to and select the file, and then select Open. When checked, the Welcome screen may minimize the amount of screen space available for displaying live video currently support CMR Hybrid. Select to force users to change passwords after the specified number of days. You can choose different background and text colors for when the mouse pointer hovers over a link. The first attendee to join is the presenter. If the contact information for your site administrators isnt available on your Webex site, you can use your company help desk to reach them. Select whether to send a copy of the invitation email to the meeting host. Check to require that all Webex sessions be unlisted on the site calendar. The color for a tab when it is not selected. You cannot recreate your existing branding with the tool. 6. The admin end of the app was super intuitive - setting everything up was very easy. Ensure that aggregate bandwidth needs for your CMR Hybrid meetings can be met. requests, Send email with the link to change the password, Password Enforcement for Webex Meetings, Events, and Training Sessions, Webex best practices for secure meetings: Site Administration, Webex best practices for secure meetings: Control Hub. A. help.webex.com - The specific article being displayed can be found here: https://help.webex.com/en-us/article/dowv6t/Update-Webex-Meetings-site-management-from-Site-Administration-to-Control-Hub#Cisco_Concept.dita_a5acad86-2fc5-4335-9992-c292f65b362b. Right now all site conversions need to be manually triggered. In the URL field, enter the URL of the page that you want to display for hosts after sessions end. A. Webex Site Administration For: Administrator August 25, 2021 | 114520 view (s) | 151 people thought this was helpful Manage User Accounts in Webex Site Administration In this article User Account Types Allow Users to Request Accounts from the Site Accept or Reject Account Requests Add a User Account Edit a Single User Account [field required for validation, for example: templateId, siteList, etc ] can not be empty! connect to the TelePresence system. A web browser is not required. Webex site administrators can set up their Webex site to allow users to join meetings on their mobile device, connect Collaboration Meeting Rooms with Telepresence systems, and more. See the Site Administration release notes available from You can also add individual or multiple user accounts from Site Administration. security settings. Open the Getting Started link from that email, using Chrome or Firefox, to access your site. These templates are available for you to use when creating a report. The contact for the site admin . Do not allow account passwords from this list: Select to prevent the use of any word in the list, in user passwords. If you dont see the preceding option on your Webex Events or Webex Training site, go to Support > Help > Contact Support . We have users across different email domains, will we be able to add all of them to our Org for management? Separate options for Webex Meetings, Webex Events, and Webex Training. If you would like to develop against the Admin APIs but you are not an administrator of your Webex Organization, you can request a Developer Sandbox. For auto creation > will this apply to the site that was migrated once moved to control hub > we do not want users auto created in that site. See below for errors you may encounter from the API. Applies to Webex Meetings, Webex Events, and Webex Training only. The feedback will only be used for improving the website. Q. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. Select to require that participants provide an email address to join Webex sessions. This is the report's ID. Not really Welcome to the Webex Community. Enable or disable default value for Teleconference Keep-Alive setting. In Modern View , from the left navigation menu, select Support . The color of the tab text when the tab is selected. Sign in to Webex Site Administration and go to Site Information. Select to allow users to store their password information in browser cookies. Sign in to Webex Site Administration and select Common Site Settings > Branding. You can Join by telephone. In the Cohost section, check the corresponding check boxes for the meeting attendees that you want to specify as cohosts. This is your home to ask questions, share knowledge, and attend live webinars. If your site has existing branding by Cisco, a warning message appears when you use the self-service branding tool. How will the session types change when adding news users in control hub (IE if we have to disable recording/file usage for privacy compliance reasons)? Automatically end meetings if there is only one participant. See https://collaborationhelp.cisco.com/article/qadfrk for information about using the Webex mobile app for Webex Meetings, Webex Events, and Webex Training. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can't update the watermark to match your own branding, but if you want to remove it, contact Cisco support. Q. Specifies if you want to show "green" message, which says "Thank you for working green by meeting online". In Modern View , from the left navigation menu, select Support . Answered verbally in Live Q&A at the end of presentation. security. Post Reply Getting Started. A. This error can occur for the following reasons: The user has already requested a new account via Request Host Account. Would there be a possibility that it could break migrating? Non-SSO sites have the Send email with the link to change the password option selected by default. Applies to Webex Meetings only. Q. Your site administrator is the person who sets up and manages your Webex site. A. Email mismatches will need to be addressed prior to site conversion. Use this button to show and access all levels. Webex Meetings works on iPhone, Android, Windows Phone, and BlackBerry devices. Select to prevent the password being sent in the invitation email. Site administrators can add, edit, or deactivate users, assign different account types, and enable site-wide account settings. Select to require that user passwords contain both upper and lowercase letters. For this reason, we can't migrate. Q. Ensure that the Review host account requests option in the Account Management Settings section is also selected. If you want to have all requests automatically approved, select Automatically approve all host account requests. There is a help.webex.com that discusses claiming users. For additional information about recommended From the customer view in https://admin.webex.com, go to Users, choose a user, and click Roles and Security. Same question as a previous person, we have hands on lab, is that going to be in control hub? Administrators with accounts created before 2019 who have never logged into Webex Control Hub will need to log into Webex Control Hub at least once to enable access to the Admin Audit Events API. If the contact information for your site administrators isnt available on your Webex site, you can use your company help desk to reach them.
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