how to collect tsr logs from lifecycle controller

NOTE: When installing IdracRedfishSupport module using pip3, this will also install all standalone python scripts from the GitHub Python directory. When the export is finished, remove the USB stick. Click the " Yes " button in the UAC prompt. Click on Maintenance at the top-side menu. iDRAC can also be used to generate the support bundle. Following the steps below, install RACADM from the downloaded file. Submit A Support Case. Steps: Boot the server and press F10 to enter the Lifecycle Controller. #techs2support #lifecyclelog #dellemc #dell #dell_serverThis video will show how to collect lifecycle controller logen.community.dell.com/techcenter/extras/m. Run CMD as administrator. If there is a suspected hardware issue with a Dell appliance running Security Analytics, you can generate a TSR log bundle using RACADM at the command line. Still Need Help? For more Information, check our Knowledge Base: https://dell.to/2W3YSTaLearn to export a TSR (SupportAssist Log, Tech Supprot Report) to an USB Drive connected to your server within the Lifecycle Controller of your Dell EMC PowerEdge server. For more helpful tutorials, tips and tricks for Dell EMC Products, subscribe to our channel: https://dell.to/3AwvFzl Find our latest Video here:https://dell.to/39s8SIW You can find our Knowledgebase filled with helpful articles here:https://dell.to/2mgVTVj Need help? Select "Export to USB drive". The Default IP is 192.168..120 and the default login is username root and the password is calvin. Select System information (default), Storage Logs, and (if needed) OS and Application Data. Press Escape to to reboot the machine. VideoXpert Enterprise. VideoXpert Professional. After logging into the iDRAC webinterface go to Troubleshooting (Fig.1). A link to a video that shows how to collect TSR logs from Dell iDRAC 9. . Contact our Support Community Forums: https://dell.to/3kuOe0WTwitter: https://dell.to/2XFppq7Facebook: https://dell.to/3AIEXIgOther Contact Options: https://dell.to/3u4Q2Rx Select "Hardware Diagnostics" from the list on the left and select "Export SupportAssist collection' as shown below. Enter: racadm techsupreport collect -t sysinfo,ttylog Select System Management from the Category pull-down menu and click Download of "Dell EMC iDRAC Tools for.". 8 2.2K views 1 year ago PowerEdge - Guides, Troubleshooting and general Information For more Information, check our Knowledge Base: https://dell.to/2W3YSTa Learn to export a TSR (SupportAssist. You can install this module by running "pip3 install IdracRedfishSupport". Products . Select "Hardware Diagnostics" from the list on the left and select "Export SupportAssist collection' as shown below. #techs2support #lifecyclelog #dellemc #dell #dell_serverThis video will show how to collect lifecycle controller logen.community.dell.com/techcenter/extras/m/white_papers/20270305https://www.dell.com/support/manuals/us/en/04/idrac8-with-lc-v2.05.05.05/lc_2.05.05.05_ug-v1/exporting-lifecycle-log?guid=guid-24964aee-80e1-430c-9b40-e8e751bc99fc\u0026lang=en-usHow to disassemble dell Precision M4800https://youtu.be/RsVU2rbUOHgHow to disassemble dell Precision M6800https://youtu.be/C1ClNc4NdZEHow to disassemble dell Latitude E7440https://youtu.be/9BUq6XPk0SYHow to clone SD cardhttps://youtu.be/Td10LGrypTEHow to disassemble dell Precision M6700https://youtu.be/nLdJZjQOIrUHow to disassemble dell Inspiron 15 5559https://youtu.be/iWBtoh7D7q4How to disassemble dell Latitude E7240https://youtu.be/zNGfT-b1EjkHow to join an ubuntu desktop into an active directory domain full videohttps://youtu.be/TkUUZSB5Y74How to disassemble dell Latitude E6230https://youtu.be/_8muRIIpiEwHow to disassemble dell Precision M4600https://youtu.be/7SYIAdlTbuMMore Details=====================https://youtube.com/techs2support/https://techs2support.com/https://facebook.com/techs2support/https://twitter.com/techs2support/https://pinterest.com/techs2support/ This screen appears. Note: With systems running IDRAC v9, the username is root but the password is found on the bottom side of the pullout tag (service tag). Ensure that the checkbox for Filter Data . Select "Hardware Diagnostics -> Export SupportAssist collection." Select "Hardware and Storage logs" to export. The service returns the resource representation by using one of the media types specified in the Accept header depending on the media type requirement. 1. Click Start a Collection. How to Get TSR report via Lifecycle Controller. Now click on Edit Collection Data (Fig.1). Steps: Boot the server and press F10 to enter the Lifecycle Controller. Figure 1: Choosing right options 4. Live chat: Chat with an Expert. See: Get TSR via iDRAC 9 SupportAssist Collection Check the box for RAID Controller Log (Fig.2). Resolution Here is the main link for the RACADM 4.00.00.00 and up CLI guide: 2. If you get a pop-up to register, click Cancel. Log in to Windows. Export Support Assist Collection and RAID Controller Log Via Lifecycle Controller Quick Tips Follow this QuickTip video for a step by step guide in exporting Support Assist Collectio Click SupportAssist tab (with iDRAC firmware version 2.30.30.30 and higher). Figure 1: Hardware Diagnostics This takes you to the Terms and Conditions screen, click the box to agree then click Next at the bottom of the screen. Use the GET method to retrieve a representation of a resource. Following instructions on the screen, install "RACTools.exe" (RACTools_x64). Ask The Community. Run the downloaded file and unzip it to any folder. Place orders quickly and easily; View orders and track your shipping status; Enjoy members-only rewards and discounts; Create and access a list of your products f5. Then choose tab SupportAssist (Fig.1), 3. Unzip the file to any folder. Make sure the Command Prompt result is selected. The TSR log comes in a zip file, extract it and drill down into the folder and find the tsr folder, click on viewer.html and it will show the log information in a web browser: The representation can either be a single resource or a collection. Figure 1: Hardware Diagnostics This takes you to the Terms and Conditions screen, click the box to agree then click Next at the bottom of the screen. Click on Apply (Fig.2). When the machine reboots, press F10 to select Lifecycle Controller. Search for " cmd " in the Windows Taskbar search box. Read the log. Number of Views 2.26K. Click on the " Run as administrator " option. Figure 2: Collection Settings 6. Python scripts from the GitHub python directory pip3 install IdracRedfishSupport & quot in... A representation of a resource # dellemc # dell # dell_serverThis video show! Idrac 9 SupportAssist Collection Check the box for RAID Controller Log ( Fig.2 ) register... 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