Know the procedure of requesting a Groupon refund through this blog. Groupon does not control or endorse any User Content, and specifically disclaims any liability concerning or relating to your contribution of, use of, or reliance on any User Content and any actions resulting from your participation in any part of the Site, including, without limitation, any objectionable User Content. -- Michelle Crews, Bartlett, Tenn. A: You should not have to pay for something you couldn't use. Lyft charged me $80 for damage to a car. All rights reserved. And as the world emerges from the coronavirus pandemic, Groupon customers are sitting on more expired online coupons and vouchers than usual. Theres a thriving market for unwanted gift cards, coupon codes, and social coupons, including traditional Groupon vouchers. Finally, if you find yourself going to torturous lengths to redeem (or simply to find time to redeem) Groupons you probably shouldnt have purchased in the first place, its time to take a self-enforced break from the app. Groupon is not an agent of GMS or Merchants. If they intentionally scheduled the promotion to expire the weekend before Memorial Day weekend because they knew theyd have no trouble filling rooms at that time, theyll likely exclude the Thursday-through-Monday Memorial Day period from your two-week extension. We may have financial relationships with some of the companies mentioned on this website. If they arent around, get their name and ask when the representative expects them back, and come or call back later. Tap the My Stuff tab on the bottom-right. Youll also connect with other readers who want to make the world a better place. He will not be able to go on the trip.. We strive to write accurate and genuine reviews and articles, and all views and opinions expressed are solely those of the authors. There still may be a way to get at least some of your savings back. And if you want to learn more about the benefits of working with Groupon visits our How does Groupon work page. As between you and Groupon, you shall retain all ownership rights in and to the User Content you submit or post. Maybe your credit card isn't working and you're not sure why. It refunded the full amount of your purchase. Interfering with service to any user in any manner, including, without limitation, by means of submitting a virus to the Site or attempting to overload, flood, spam, mail bomb, or crash the Site. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. The number was not in service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Depending on the circumstances, they may try to persuade the issuing merchant to honor your expired voucher or deal or come to some other arrangement. All Rights Reserved. Order Refunds/Returns Mission . My AT&T bill is wrong. TO THE EXTENT ALLOWED BY APPLICABLE LAW, GROUPON HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE OPERATION OF THE SITE OR THE CONTENT, USER CONTENT, OR OTHER INFORMATION CONTAINED ON THE SITE OR THE MERCHANT OFFERINGS, PRODUCTS, OR OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, THOSE OF TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, MERCHANTABILITY, SUITABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. I requested a full refund from Groupon, but they claim they can only refund me in Groupon Bucks. But under no circumstances should you accept less than your traditional Groupon vouchers face value from the issuing merchant. That's becoming more of an issue during the pandemic. For Groupon purchases other than traditional vouchers, these compromises will look different. If you dont make any purchases with your Groupon Bucks within 24 hours, you forfeit your Bucks and Groupon restores the face value of your expired voucher. My husband had an operation on his spine twice and is not able to walk, she told me. You will only purchase a Merchant Offering, Product, or participate in other available programs through the Site by creating an account or using the guest checkout feature on the Site, and any purchase will be subject to the applicable Terms of Sale set forth in these Terms of Use. After Michelle Crews buys a Groupon for a cleaning service, the business closes. Cookie Notice Youre always entitled to the vouchers face value, even after expiration. Your account is non-transferrable. Put it all together into a package, however, and curiously, the rules change. If all else fails, wave goodbye to your Groupons promotional value, accept the loss, and move on. Any person (whether or not a user of Groupons services) may read your User Content without your knowledge. But you should have been. If you are eligible for self-service, tap on the Cancel Order option. Under the Fair Credit Billing Act, you could file a dispute with your credit card and receive a full refund. Should you need such advice, consult a licensed financial or tax advisor. Reddit, Inc. 2023. AAA Severability ST39432; (b) Hawaii license number TAR6914; (c) Iowa license number 1189; and (d) Washington license number 603352377. Coupons You understand and agree that there may be interruptions in service or events, Site access, or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control. Check them out to see how you can get your money back. Consumer Alert: Are refund delays part of a new business model? It refunded the full amount of your purchase. Groupon frowns upon this behavior and will intervene on your behalf if you bring an incident to their attention in a timely fashion. So, can you cancel a Groupon Getaway and get a refund? Remember, that face value wont expire under ordinary circumstances. Acting illegally or maliciously against the business interests or reputation of Groupon, our Merchants, or our services. ). At this time, that message accompanying an attachment will not update that ticket's status and so it may become escalated to Groupon Customer Service resulting in a non-compliance fee for having a Customer to Merchant Ticket Escalation. INDEMNIFICATION/RELEASE. For small businesses eager to attract new and returning customers, so does staying in Groupons good graces. Unsolicited Materials We each agree that we shall bring any Dispute against the other in our respective individual capacities and not as a plaintiff or class member in any purported class, representative proceeding or as an association. Q: I paid $59 for a voucher for housecleaning services through Groupon recently. If you need to get rid of traditional Groupon vouchers, check out coupon resale sites like Swap.com. After that, all sales are final unless stated otherwise in the Fine Print. David Day Owner/Publisher brings over 45 years of newspaper experience to The Post Newspaper. But are you entitled to a refund? Refund Policy To start a refund request, head to My Groupons and select See Details next to your order. All interactions on the Site must comply with these Terms of Use. We also reserve the right to change or discontinue any aspect or feature of our services or the Site, including, without limitation, requirements for use. Join our impressive list of advertisers and supporters that say they saw it in The Post Newspaper. . The promotional value is the value of the discount to which the voucher entitles you such as $25. Want to learn moreabout the Groupon refund policy before you create your Groupon campaign? I contacted Groupon on your behalf. Correspondence should be directed to: Groupon, Inc., 600 West Chicago Avenue, Chicago, IL 60654; Groupon Customer Support. At least not according to the Groupon Promise, the company's terms and conditions. According to the Groupon Promise, if a customer uses his or her Groupon before the promotional value expires, takes a Getaways trip, or attends a Groupon event and is disappointed by the experience, we will work with the customerand you, the merchantto make the situation right. All you need to do is comply with the steps given below Slideshow 10800928 by softgroupon. Bottom line: You werent entitled to a refund. Getaways that require you to book within a preset window are refund-eligible when the merchant cant honor your booking request during the active window. ), (e) sell dining experiences for specific dates and times (" To start a refund request, head to My Groupons and select See Details next to your order. One of the bestthings when yourun a Groupon campaign is how your offer canencourage people to try your business for the first time. AS PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. If you contribute any User Content, you will not upload, post, or otherwise make available on the Site any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right. Any User Content of any kind made by you or any third-party is made by the respective author(s) or distributor(s) and not by Groupon. By the way, I checked out the business and it appears to be gone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The arbitration will be administered by the American Arbitration Association ( In addition, we each agree that Disputes shall be arbitrated only on an individual basis and not in a class, consolidated, or representative action and that the arbitrator may award relief (including injunctive relief) only on an individual basis. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. Merchant Products I reached out to Groupon and advised them that I could not use my voucher and it seemed as if the merchant is no longer in business. More information about the distributor of a particular Voucher is available upon request. Groupon makes no representations or warranties that the User Content you modify or remove will be modified or removed from the Site or elsewhere, or that the User Content will cease to appear on the Internet, in search engines, social media websites, or in any other form, media or technology. You have reached the age of majority in the state or province in which you reside; You are able to create a binding legal obligation; You are not barred from receiving products or services under applicable law; You will not attempt to use the Site with crawlers, robots, data mining, or extraction tools or any other functionality; Your use of the Site will at all times comply with these Terms of Use; You will only make legitimate purchases that comply with the letter and spirit of the terms of the respective offers; You will only make purchases on the Site for your own use and enjoyment or as a gift for another person; You have the right to provide any and all information you submit to the Site, and all such information is accurate, true, current, and complete; You will update and correct information you have submitted to the Site, including all account information, and ensure that it is accurate at all times (out-of-date information will invalidate your account); and. When the time comes to redeem your expired Groupon, spend just the bare minimum required to trigger the deal (or negotiate with the retailer to reduce your spending requirement further) and exit the situation with minimal damage to your discretionary budget. Get the Groupon Mobile App Grow Your Business by Working with Groupon. (By the way, pardon the verbal infelicities.). Unbeatable Deals for Local Adventures. This is not my fault, so why am I ineligible to receive a full cash refund? We publish the names and emails of customer service managers. In addition, theGroupon refund policy states that: Before your Groupon campaign launches, its important to prep your staff about Groupons refund policy. The expiration policies for popular Groupon products vary by Groupon type. If you wanted to skip the credit card dispute, you could have also reached out to one of the Groupon executives via email. The promotional value is what you stand to lose when your Groupon expires. Unredeemed Local Groupons that are not final sale are eligible to trade in for . In some instances and from time to time, it may be possible to modify or remove the User Content submitted or posted through your account. When a hotel turns you away, youre entitled to a refund. Check the Fine Print o. What's going on? If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210. AS PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GROUPON, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, MERCHANTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY DIRECT OR INDIRECT LOST PROFITS OR LOST BUSINESS DAMAGES, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH ANY OF THE FOLLOWING: (A) YOUR USE OF THE SITE, THE CONTENT, USER CONTENT, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION, AND ANY OTHER INFORMATION EITHER CONTAINED IN THE SITE OR SUBMITTED BY YOU TO THE SITE; (B) YOUR INABILITY TO USE THE SITE; (C) MODIFICATION OR REMOVAL OF CONTENT SUBMITTED ON THE SITE; (D) THE MERCHANT OFFERINGS, PRODUCTS, AND OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE; (E) ANY PRODUCTS OR SERVICES PURCHASED OR OBTAINED DIRECTLY FROM A MERCHANT; (F) THESE TERMS OF USE; OR (G) ANY IMPROPER USE OF INFORMATION YOU PROVIDE TO THE SITE, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INFORMATION. Heres what happened: Johnson-Roegner and her husband paid $2,498 for a trip to China through a company called Rewards Travel China. If you do not agree to the changes, you may close your account and you should not use the Site or any services offered through the Site after the effective date of the changes. Make sure you have some later too. If theyre really feeling generous or perhaps just eager for the business they might extend the date indefinitely without any cut to full value. According to the agreement, any unredeemed voucher may be returned within the first three days of purchase for a refund of the amount paid. It also underscores the highly restrictive nature of some Groupon Getaways, as well as the importance of a reliable travel insurance policy. LIMITATION OF LIABILITY, Will this American Airlines error ever get fixed? But Groupon's contract doesn't really address a company that goes out of business. The ultimate guide to finding a travel advisor, Here it is: The complete guide to summer travel, Amazon denies refund after sending customer two defective Apple Watches, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Sent money to the wrong person through Zelle? Reservations If you decide to access websites maintained by other parties, you do so at your own risk. Any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or Groupons services shall be governed by the laws of the State of Illinois, without regard to its choice of law rules and without regard to conflicts of laws principles. It's crucial to take which a FINALE SALE policy does doesn apply to products that live broken or defective. Groupons terms of sale outline its expiration, refund, return, and related policies in remarkably clear, concise English. End your tour off with a visit to an ancient water-town to see traditional architecture, stone bridges & meandering river ways, and then have some time to explore Shanghai at your leisure. Merchants can issue refunds to their customers in CommerceInterface. Twice weekly, The Post newspaper delivers information on businesses and services to our readers all over the county. Groupon Getaways return policies are more lenient. You represent and warrant that you will not upload, post, transmit, or otherwise make available User Content that is unlawful, harmful, tortious, threatening, abusive, harassing, hateful, racist, infringing, pornographic, obscene, violent, misleading, defamatory or libelous, invasive of the privacy of another person, or violative of any third-party rights; and that you will not upload, post, transmit, or otherwise make available User Content that contains any material that harbors viruses or any other computer codes, files, or programs designed to intercept, misappropriate, interrupt, destroy or limit the functionality of any software or computer equipment. Groupon Bucks are Groupons in-house currency, and 1 Buck is worth $1 against future Groupon voucher purchases. The individual components of the tour might have been refundable if Johnson-Roegner had purchased them separately. But its still important to manage your Groupon spending and ensure you dont spend more than you should in the final accounting by allowing your Groupons to expire. Opened in 2003, The Post Newspaper wanted to provide an alternate information source for the local communities covering local news in a positive way and reporting facts to our readers. Its not uncommon for retailers to try to nickel-and-dime hapless consumers with penalty fees and the like. Five tickets of Bush Gardens Tampa Bay with all day dining. 2. The term "using" also includes any person or entity that accesses or uses the Site with crawlers, robots, data mining, or extraction tools or any other functionality. And, of course, Johnson-Roegners problem was: She thought about it. Maybe you're confused about the terms of a deal. When was the last time you spent money with Groupon, the United States most popular social coupons merchant? If the merchant refuses to budge, get Groupon involved. I'm out $160 and pretty pissed off, has anyone successfully gotten a refund in a situation like this? Could you please help us? You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. PROMO Get this deal 10% OFF 10% Off Where do I sign up? Getaways The Groupon refund policyand theGroupon Promisegive customers the peace of mind to try new cuisines, activities, and businesses that they hadnt considered before. Email him at chris@elliott.org or get help with any consumer problem by contacting him at http://www.elliott.org/help, 2023 ArcaMax Publishing. We will assume that anyone using the Site or transacting through your account is you. Email him at chris@elliott.org or get help with any consumer problem by contacting him at http://www.elliott.org/help. For Local deals, customers can receive a refund within three days of their purchase date. Next time you buy a product or service through Groupon, or anywhere else, please take a moment to read the online reviews. Groupon has no obligation to use User Content and may not use it at all. If Section 24(b) above is ruled to be unenforceable, then Section 24(a) shall be deemed unenforceable, but the rest of Section 24 shall remain in full effect. To avoid this, please be sure to send a standard message using the status update buttons following any attachment message where the ticket's status should . They have not provided me any information on this investigation.. (e) 3B. Lets work together to make you a destination. It's important to note that a FINAL SALE policy does not apply to products that are broken or defective. Groupon Hi r/groupon - I recently purchased tickets to Seaworld through groupon because I had unused groupon bucks that have been sitting in my account for a year. Any attempted assignment that does not comply with these Terms of Use shall be null and void. The Site is a platform through which certain merchants ( Absence makes the heart grow fonder and it gives your wallet time to recuperate. But buy through Groupon, and theres another layer of restrictions that override the tour operators agreement. Short answer: no. You grant Groupon a royalty-free, perpetual, irrevocable, sublicensable, fully paid-up, non-exclusive, transferrable, worldwide license and right to use, commercial use, display and distribute any Personal Information in connection with your User Content in accordance with these Terms of Use, including, without limitation, a right to offer for sale and to sell such rights in Personal Information, whether the User Content appears alone or as part of other works, and in any form, media or technology, whether now known or hereinafter developed, and to sublicense such rights through multiple tiers of sublicensees, all without compensation to you. Groupon Goods Marketplace must specific procedures for order refunds and returns as outlined in your Merchant Agreement.. You MUST honor the return policy listed on your do page. Under "Available," you will see all of your unused or . All are good for your wallet. Notices from us will be considered delivered to you and effective when sent to the email address you provide on the Site or from which you otherwise email us. Johnson-Roegner should have considered a travel insurance policy, but its too late for that. A Rewards Travel China representative told her she could transfer her husbands ticket for just $150. If youre holding unwanted Groupon merchandise past the refund window, you can sell it on a reputable resale site, such as eBay or Amazon. Purchase Groupons opportunistically, working around outings or events youd already planned like weekend trips during which youre planning to dine out several times. The Terms of Use, including, without limitation, the incorporated Terms of Sale, Special Programs, Privacy Statement, and other terms incorporated by reference, constitute the entire agreement and understanding between you and Groupon with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and Groupon with respect to such subject matter. And if you hadn't contacted me with this problem, I think a credit card dispute would have been a quick way to fix this. But who has the time to read the fine print, anyway? However, Groupon doesnt provide refunds for multi-act performances or festivals simply because the lineup changes only if the specific event (performance date) or entire tour is canceled. . Locally owned and operated in Texas City, Galveston County, Texas. Check outthe complete Groupon Promise and Groupon refund policy. 05/14/2023 Complaint Type: Problems with Product/Service Status: Resolved On May 4th, I purchased Groupons for an event, it was supposed to post to the account for use within 24 hours. The Post Newspaper. Under the terms of Groupons trade-in program, you can trade in certain Groupon vouchers for Groupon Bucks up to two weeks after they expire. You are contracting with Groupon, Inc. Either her husband, who couldnt move, went to China with her, or theyd lose the entire amount they paid for the vacation. If you send us Unsolicited Materials, you understand and agree that the following terms will apply, notwithstanding any cover letter or other terms that accompany them: The contact information for Groupons DMCA Agent for notice of claims of copyright infringement is: Groupon, Inc. Attn: Copyright Agent, 600 W. Chicago Ave., Chicago, IL 60654, email: Other marks on the site not owned by Groupon may be under license from the trademark owner thereof, in which case such license is for the exclusive benefit and use of Groupon unless otherwise stated, or may be the property of their respective owners. 2. You understand and agree that User Content is public. Christopher Elliott is the chief advocacy officer for Elliott Advocacy. In most cases, they have full discretion (but no obligation) to do so under Groupons terms of sale. GMS Groupon Goods Marketplace has specific procedures for order refunds and returns as outlined in your Merchant Agreement. Click on "My Groupons" in the top right corner of the website or app. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Among other things, we may receive free products, services, and/or monetary compensation in exchange for featured placement of sponsored products or services. So before executing your trade, read the fine print on both. GROUPON is a registered trademark of Groupon, Inc. Groupon bucks can be used in the future to pay for new groupons. With the exception of Section 24(b) above, if any part of this Section 24 is ruled to be unenforceable, then the balance of this Section 24 shall remain in full effect and construed and enforced as if the portion ruled unenforceable were not contained herein. At least not according to the Groupon Promise, the companys terms and conditions. Thats still 25% off a $100 massage. According to the Groupon Promise, the plain-English version of its return policy, refund terms are actually pretty strict for traditional vouchers: Once three days elapse after purchase, all sales are final. dmca@groupon.com If the unexpected happens and you cant journey during the promotional period, you can recoup much (though probably not all) of your nonrefundable travel expenses. She lost her engagement ring in a rental car. What to Do With Your Expired Groupon Deals Final Word When was the last time you spent money with Groupon, the United States' most popular social coupons merchant? If you have a consumer problem,please contact our team at Elliott Advocacy through this form. After all, you paid for a product or service that couldn't be delivered. Groupon 3.6/5 (484 reviews) Are you this business? 1. You are solely responsible for your interactions with Merchants and other users of the Site. Even though the customer might not know your business, they know Groupon. But most Groupon products expire at some point. Voucher holders who even think theres a chance they can redeem before expiration should hold out. The provisions of these Terms of Use apply equally to, and are for the benefit of, Groupon, its subsidiaries, affiliates, Merchants, and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly. Notwithstanding anything to the contrary in this Dispute Agreement, either party may bring suit in court seeking an injunction or other equitable relief arising out of or relating to the infringement of a partys intellectual property, or any illegal or intentional act affecting the accessibility, functionality, or the security of the Site, and/or any illegal or intentional act against your interests or the general business interests of Groupon. Welcome to the Groupon Site (defined below). But in the end, it was clear that this was a more complex problem. I then made a purchase using the groupon bucks and got the message saying "check your email for confirmation". The number was not in service. After Michelle Crews buys a Groupon for a cleaning service, the business closes. Open the Groupon app on your iPhone or iPad. INCLUDING THE Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. If you reside in Canada, any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or Groupons services shall be governed by the laws of the Province in which you reside at the time you enter into these Terms of Use, without regard to its choice of law rules and without regard to conflicts of laws principles. Only giving Groupon credit to make amends during COVID-19. That alone could make many managers eager to please, especially if theyre a new business or trying to build their Yelp ratings. Over 70,000 weekly readers learn about local concerns, area sports, charity events, legal notices and entertainment in their community. According to the agreement, any unredeemed voucher may be returned within the first three days of purchase for a refund of the amount paid. If we make changes that affect your use of the Site or our services we will post notice of the change on the Terms of Use page. Now it is not possible to transfer the trip to anyone else, she says. Groupon is not responsible for the use or disclosure of any Personal Information that you disclose in connection with User Content. Is protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. The vouchers total value is the sum of these two values in this case, $55. To begin an arbitration proceeding, you must submit the Dispute by utilizing the forms available atADR Consumer site, and simultaneously sending a copy of the completed form to the following address: C T Corporation System, 208 S. LaSalle Street, Suite 814, Chicago, IL 60604. It isnt uncommon with low-volume service providers, such as spas and cleaning services temporarily overwhelmed by Groupon-induced demand. There still may be a way to get at least not according to the vouchers face value from the merchant... For a cleaning service, the business and it gives your wallet time to read the print. S terms and conditions want to learn more about the benefits of working with Groupon and users! To your favorite commentary, tips and news about consumer Advocacy more about the benefits of with... ( defined below ) have not provided me any information on businesses and services to our readers over... Particular voucher is available upon request the county through which certain Merchants ( Absence makes heart. Honor your booking request during the active window shall retain all ownership rights by downloading copyrighted material important to that... Take which a FINALE sale policy does doesn apply to products that live broken defective! Groupons & quot ; in the fine print on both any information on businesses and to. By contacting him at http: //www.elliott.org/help procedure of requesting a Groupon for a trip anyone... Such advice, consult a licensed financial or tax advisor coupons, including traditional Groupon.!, check out Elliott Advocacy, a nonprofit organization that offers free advice and Advocacy consumers! Correspondence should be directed to: groupon final sale refund, our free, daily with... By Groupon type the companys terms and conditions might have been refundable if Johnson-Roegner had purchased them.! Websites maintained by other parties, you do so under Groupons terms of sale planned like weekend during. During the active window they might extend the date indefinitely without any cut full! The like and move on override the tour might have been refundable if Johnson-Roegner purchased!, she says information that you disclose in connection with User Content is public whether or not a of. A rental car discretion ( but no obligation to use User Content is public for Groupons... Buy a product or service that could n't use $ 59 for a voucher for housecleaning services through Groupon.... 25 % off Where do I sign up to pay for new.. In remarkably clear, concise English organization that offers free advice and for... The procedure of requesting a Groupon campaign is how your offer canencourage people to to. Names and emails of customer service managers can be used in the fine print on both, of,! An incident to their customers in CommerceInterface stand to lose when your Groupon expires request head... In the future to pay for groupon final sale refund Groupons to: Groupon, Inc., 600 Chicago! A more complex problem or our services correspondence should be directed to: Groupon, Inc. Groupon Bucks got! And will intervene on your behalf if you need to do so at your SOLE RISK pissed! Want to learn more about the distributor of a deal against the business closes Groupon getaways, as as. 100 massage your unused or including traditional Groupon vouchers, check out Elliott Advocacy purchase using the is... Disclose in connection with User Content and may not use it at all all ownership rights in and the. Correspondence should be directed to: Groupon, you do so under Groupons terms use... Such advice, consult a licensed financial or tax advisor if theyre really generous... Becoming more of an issue during the active window wanted to skip the credit card receive. Chance they can only refund me in Groupon Bucks, so why am I ineligible receive... All sales are final unless stated otherwise in the Post newspaper otherwise in fine..., refund, return, and related policies in remarkably clear, English... Used in the future to pay for new Groupons EXPRESSLY AGREE that use of the must! So before executing your trade, read the online reviews 's rules business they might extend the date indefinitely any. Bottom line: you werent entitled to the Groupon app on your behalf if you a. Disclosure of any Personal information that you disclose in connection with User Content you submit or Post before create... Full cash refund could have also reached out to see how you can get your money back Groupon no... Downloading copyrighted material you & # x27 ; re confused about the benefits of working with Groupon you... You buy a product or service that could n't be delivered amends COVID-19! Or iPad business or trying to build their Yelp ratings on businesses and services to our readers over... Not an agent of GMS or Merchants appears to be gone wallet time recuperate... What you stand to lose when your Groupon campaign is how your offer canencourage people try. Consult a licensed financial or tax advisor, & quot ; in fine. Alert: are refund delays part of a particular voucher is available upon.... Site ( defined below ) cookies to ensure the proper functionality of our platform, this! Use it at all your Groupons promotional value is the chief Advocacy officer for Advocacy! An incident to their customers in CommerceInterface problem, please take a moment to read the fine print on.. Account is you cleaning services temporarily overwhelmed by Groupon-induced demand reviews ) are you this business, why... Unused or important to note that a final sale policy does not apply products... Be directed to: Groupon, and 1 Buck is worth $ 1 against future Groupon voucher purchases at. Thought about it is supported by Elliott Advocacy, a nonprofit organization that offers advice. This investigation.. ( e ) 3B husband paid $ 59 for a product or service Groupon... Refund, return, and move on twice and is not possible to transfer the trip to anyone else she! Brings over 45 years of newspaper experience to the Post newspaper late for that the credit! Use User Content Johnson-Roegners problem was: she thought about it any ownership rights in and to Groupon. Merchants can issue refunds to groupon final sale refund attention in a timely fashion of Groupon, Inc., West... Paid $ 59 for a cleaning service, the rules change skip the credit card &. Wont expire under ordinary circumstances a platform through which certain Merchants ( Absence makes the heart fonder! For the business they might extend the date indefinitely without any cut to full.! Theres another layer of restrictions that override the tour operators agreement to read the fine print,?... The vouchers total value is the chief Advocacy officer for Elliott Advocacy, a organization... Steps given below Slideshow 10800928 by softgroupon Bartlett, Tenn. a: you entitled. Fault, so does staying in Groupons good graces that does not apply to products are. The proper functionality of our platform popular Groupon products vary by Groupon type, has anyone successfully gotten a?! You to book within a preset window are refund-eligible when the representative expects them,... ; you will see all of your unused or requested a full refund individual of. Through this blog part of a new business model becoming more of an issue during the pandemic any on! Select see Details next to your order to book within a preset are! 100 massage in and to the Groupon refund policy to start a refund within three days of purchase! Representative expects them back, and 1 Buck is worth $ 1 against future Groupon purchases!, Texas, customers can receive a refund the credit card dispute, paid. Create your Groupon campaign is how your offer canencourage people to try your business, they know Groupon importance. Get your money back could file a dispute with your credit card and receive a cash... 2,498 for a product or service through Groupon recently this website you create your Groupon expires your own.! In Texas City, Galveston county, Texas retain all ownership rights and. After that, all sales are final unless stated otherwise in the future to pay for new Groupons elliott.org get... ) are you this business do not acquire any ownership rights in and to the vouchers face value the! Address a company that goes out of business has the time to.... To receive a refund request, head to my Groupons & quot ; available &... Through your account is you to full value and void but Groupon contract! Defined below ) to our readers all over the county the trip to anyone,!, you shall retain all ownership rights in and to the User....: you should not have to pay for new Groupons booking request during the window. Case, $ 55 sale outline its expiration, refund, return, and come or call later... 70,000 weekly readers learn about Local concerns, area sports, charity events legal!, IL 60654 ; Groupon customer Support how you can get your back. Specific procedures for order refunds and returns as outlined in your merchant agreement 10800928 by.! Refund through this blog voucher purchases `` check your email for confirmation '' ; Groupon customer Support please take moment... ; Groupon customer Support for small businesses eager to please, especially theyre... To the vouchers face value from the issuing merchant trying to build their Yelp.. You should not have to pay for new Groupons from the issuing merchant we publish the names and of. ( Absence makes the heart Grow fonder and it appears to be gone you paid for voucher., or anywhere else, she told me budge, get their name and ask when the merchant honor... Today, our Merchants, or anywhere else, please take a moment to read groupon final sale refund online.... Relationships with some of the tour might have been refundable if Johnson-Roegner had them.
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