2) Retry the installation. If you can provide the most recent "com.sophos.macendpoint" log, this will help us determine why the installation is failing. Mac examples. Mac examples. Install Sophos Anti-Virus and Intercept X without user interaction: When I long press the power button and wait for the startup options my Macintosh HD isn't showing up. On macOS Monterey 12.4 or later, you can't unzip the installer in the documents or downloads directories or on the desktop. . Sophos has tested the following software against the current beta releases of this product and confirmed that the below versions are compatible. 1) Move the file away from the Downloads folder. 6) Choose Mac's internal disk while installing the app. Number of Views 7.88K. Sophos Central Mac Endpoint ; . . I have already erased my Macintosh HD so i can not use the Mac unless it's in boot mode or whatever. Endpoint for macOS: Sophos Support for macOS 12 Monterey Product and Environment Number of Views 350. . Installer command-line options for Mac Jan 30, 2023. Users must log on to their endpoints. - MacOS Folder Insecurity errors during install You must configure and turn on a Device Encryption policy in Sophos Central. Sophos Home does not uninstall after running the uninstaller. On macOS Monterey 12.4 or later, you can't unzip the installer in the documents or downloads directories or on the desktop. The software was not installed successfully. 5) Quit all apps and then try installing the app. Number of Views 696. macOS 11+ System Extensions. Restart your Mac once again while holding down Command + Option + R to enter Internet Recovery mode . 4) Restart your Mac. Refer to our installation guide to ensure all steps are completed: macOS installation guide Note: macOS 13.0.1 has corrected this issue. On macOS Monterey 12.4 or later, you can't unzip the installer in the documents or downloads directories or on the desktop. The following articles may help to verify this. . It will fail to install. Folder insecurity errors and limited access to Sophos' updating locations may contribute to the issue you're experiencing. Prerequisites You must install the Sophos Central agent software on the endpoints. You receive uninstall failed errors. 3) Make sure the application file you downloaded is macOS compatible. Installer command-line options for Mac Jan 30, 2023. Discussions MacOS Monterey Sophos endpoint client installation failed. So I've been trying to install Monterey for a while.now and here are some troubles I've ran into. It will fail to install. Number of Views 748. Solution There are two ways to solve the issue: Option 1. To do this: Restart your Mac and hold down Command + R to boot your Mac into recovery mode. Typically, applications can be removed using 'Add/Remove Programs'. If you're receiving an "Installation Failed the Installer Encountered an Error" message while installing an app, you've got some options. On Monday, October 24, 2022, Apple released macOS Ventura. Install Sophos Anti-Virus and Intercept X without user interaction: Install Sophos Anti-Virus and Intercept X without user interaction: Release Notes & News; Discussions; Recommended Reads; Threat Hunting Academy; Early Access Programs Monterey won't install on MBA M1. I have tried the steps in this article: Sophos Endpoint Sophos Community Site User Site Search User Community & Product Forums This new macOS version updates a record in the operating system that inadvertently causes any existing application using security client extensions with Full Disk Access to lose that privilege. Sophos Endpoint Security and Control: Install or upgrade failure due to missing Microsoft patch. It will fail to install. They must be connected to and synchronized with Sophos Central. Cause This issue happens when Sophos Home detects another installation instance of Sophos Home or other Sophos anti-virus products and fails to cleanup its remnants. At the time of installation, many applications have their own uninstall file that is placed in the same directory or program group. This includes some new security restrictions on user folders which prevent our installer for macOS to run correctly. Installer command-line options for Mac Jan 30, 2023. There is an additional step to the installation (see below) to copy the files out of these protected folders first before running the installer. 1 - Enabling System Extensions 2 - Allowing Notifications * 3 - Granting Full Disk Access to components 4 - Rebooting the Mac If any of those steps are not completed, or do not trigger, you may encounter issues. Sophos Support for MacOS 12 Monterey. MacOS Monterey Sophos endpoint client installation failed - Discussions - Sophos Endpoint - Sophos Community Tried installing Sophos client on my MAC pro with Monterey OS and keeps giving me failed installation error. Should this option not be available, double-click the uninstall file applicable to the specific application. The installation failed. Remove the software and re-install. 3 days ago Updated This article covers error codes users may receive when trying to install Sophos Home on macOS, and how to resolve them. Fix app installation issues on Mac: hide. Jan 17, 2023 Follow these steps to encrypt Macs. Overview On May 16, 2022, Apple released macOS 12.4. 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