If you are a reseller with Enterprises, Make sure that the phone supports SIP SUBSCRIBE/NOTIFY for the For information on how to configure the Call Correlation Identifier on BroadWorks, see Cisco BroadWorks Call Correlation Identifier Feature Description. Authentication service and Xsi can run on the same port if required. This could be The cluster concept here is simply a collection of interfaces, typically collocated on an XSP server or farm, that enable Optional. This check box affects these login situations: User Activation Portal loginUsers must enter their BroadWorks credentials when logging in to the portal. When a new host is tried successfully, it becomes the new selected host if the host is present in the list. The AuthenticationService application is exempt from the validatePeerIdentity setting under ADP_CLI/System/SSLCommonSettings/GeneralSettings, Enter the get command and read the results. XSP_CLI/Applications/NotificationPushServer/CiscoCI/Client> set clientId client-Id-From-Step1, To verify the values you entered match with what you were given, run XSP_CLI/Applications/NotificationPushServer/CiscoCI/Client> get. Directly to the XSP in a DMZ, or via TLS proxy? If you have a mix of enterprises and groups in your BroadWorks, you should create different templates for those different The request has been accepted for processing. their primary numbers). Partner Hub initiates connectivity tests from the various microservices towards the interfaces in the clusters. Adding TLS 1.2 Protocol to the HTTP Server Interface. It performs a A/AAAA record for these applications are as follows: Most general = System > Transport > HTTP > HTTP Server interface = Most specific. Provisioning account name and password is assigned using the BroadWorks system level admin credentials. Authentication credentials were missing or incorrect. For user information on how to use Group Call Park, see Webex | Park and Retrieve Calls. To enable Webex to listen for CTI events published by BroadWorks (telephony presence and call history). For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. You can download this CA / chain from Control Hub For more details on this feature, see: Cisco BroadWorks support for CI UUID. time: Reading CTI TLS Interface Configuration on the XSP, Sign in to the XSP and navigate to XSP_CLI/Interface/CTI/CTIServer>. behind. To provide geo-redundancy, the XSPs can be deployed in two (or more) datacenters, each can be fronted by Export the keys: XSP_CLI/Applications/authenticationService/KeyManagement> exportKeys. Basic Branding customizations are in the process of being deprecated. When connecting to the CTI interface, Webex presents a client certificate as part of Mutual TLS authentication. If successful, that IP address is removed from the blocked list. the system establishes a connection with the ongoing call, allowing the authorized person to listen to the conversation or from the Webex app. In addition to these requirements, your deployment Try again later. integrate Webex for Cisco BroadWorks with an E911 emergency call provider. Returns the test results of the Reachability tests for a single Video Mesh node. Personal and Organization Contacts. If there is no match found with the incoming phone number, then the app will use the display name in the SIP FROM header if You should see green Success messages. call barge-in, an agent is the individual speaking directly to the customer during the phone call. you want to use for that. A new terminal tab should open in the MobaXterm window, prompting for your password. or is proxied through the IdP Proxy. Once the feature is enabled, you cant disable it on your own. Do not co-locate the NPS application with any other applications. Example 1Multiple XSPs, each behind separate load balancers. feature, contact Cisco Technical Assistance Center (TAC). Do not install other applications or services on the XSPs that are used for integrating BroadWorks with Webex. Use the below steps on Google FCM Console if you want to migrate SaaS clients to FCMv1. to modify the default authentication type to Partner SSO OIDC in an existing temple, the changes will not apply to the customer You do not directly modify a configuration file. Under APIs for managing hosts, click GET /v1/hosts. to Webex provisioning service URL. the Webex Cloud and Webex App to access your XSPs. This feature requires an integration with a third-party call recording platform. XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts> get. Multi-factor Authentication may take place if the Customer IdP supports this. In addition to the above IDP attributes, the partner organization ID needs to be specified in the TAC request. The shared line to get a valid locale, then the default sensible locale used based on the required language code. The publicly signed XSP server certificate is also loaded into the proxy. See Required Patches with Flowthrough Provisioning (below) for patch requirements. This setting is required Configure Application Server for CTI Subscriptions, Configure XSPs for mTLS Authenticated CTI Subscriptions, Open Inbound Ports for Secure CTI Interface, Subscribe Your Webex Organization to BroadWorks CTI Events. drive infrastructure planning. For more information, see the Push Server for VoIP in UCaaS Feature Description. you need to migrate to FCMv1. You need to consider whether you want to set a system level provisioning URL as a default provisioning path, and which template The Webex Must dedicate an admin or provisioning admin in your partner org. Partner administrators can customize the following settings to ensure that the Webex App reflects This is used to obtained necessary access tokens for Webex services. All aliases must have a different name. Alternatively, you can manually add these certificates as trust anchors with the following command: ADP_CLI/System/SSLCommonSettings/Trusts/BroadWorks> updateTrust . If you want to enable directory sync, set the Enable phone directory sync for all new customer organizations toggle to On. If See https://www.cisco.com/c/en/us/products/unified-communications/ata-190-series-analog-telephone-adapters/index.html for models and more information. The client connects to one of the targets (and therefore its A/AAAA record with a single IP address) based on the SRV priority, Allows partner administrators to configure OIDC SSO for newly created customer organizations. each section is to Webex for Cisco BroadWorks. or feedback from the supervisor through call barge-in if necessary. to one of the hosts based on the SRV priority, then weight. We've been able to bring people together, wherever their location. For example, a person may not be added to a room more than once. There's a custom tag in the Webex app configuration file that you can use to set the CSWV URL. The proxy trusts the Cisco internal CA that signed the client certificate. Server is overloaded with requests. Enter the command get 443 to see which ciphers are already used on this interface. certificates for the XSP can be SAN. The enableCallCorrelationID parameter associated with the Xsi-Actions application is used to control the inclusion of call correlation information in IDP attributes. See Configure Application Server with Provisioning Service URL to get the Webex provisioning service URL. In the Webex app configuration template on BroadWorks, configure the CSWV URL in the %WEB_CALL_SETTINGS_URL_WXT% tag. Make sure the Provisioning Existing Organizations toggle is On (the default setting is On). Public-facing XSP Server(s) or Application Delivery Platform (ADP) meeting the following requirements: CTI interface (Computer Telephony Intergration). Name of the Video Mesh cluster. The levels of configurability for the XSP CTI interface are as follows: Most general = System > Transport > CTI Interfaces > CTI interface = Most specific, XSP_CLI/Interface/CTI/SSLCommonSettings/Ciphers>, XSP_CLI/Interface/CTI/SSLCommonSettings/Protocols>, XSP_CLI/Interface/CTI/CTIServer/SSLSettings/Ciphers>, XSP_CLI/Interface/CTI/CTIServerSSLSettings/Protocols>. Is there a more common use case anticipated? There are three procedures: Migrate UC-One clients to FCMv1When you have existing UCaaS clients and need to migrate them to use FCMv1. Mutual TLS (mTLS) authentication for Authentication Service (Requires the public Webex client certificate chain installed For user information on how to use the Recording feature, go to the help.webex.com article Webex | Record Your Calls. Once done, click "OK". When an IP is in the blocked list, it will not be included in the list of addresses to try when sending a request to a XSP. It is too bad there's not a report we can generate that would give us all our sites as a partner of Cisco Webex and what cluster each of those sites are located. However there has to be a way to download a report (or at least view) all the Webex site URL's for all our customers and what cluster each of those sites are under so that we don't have to click on one site at a time to see what cluster it is on. %XSI_ROOT_WXT% parameter from its configuration file. Native Cisco endpoint hardware integrations include Cisco IP phones, Webex Boards, Webex Room Series, Webex Headsets, and Webex Desk Pro. Perform any of the following steps as needed: Click PSTN Orders & Imports to see more detailed information about the number order status. For information on how to configure Group Call Park on BroadWorks, see Add Call Park Group in the Cisco BroadWorks Application Server Group Web Interface Administration Guide Part 2. Users can view their own detailed Call history and Meeting history For details, see Configure Your BroadWorks Clusters in Configure Your Partner Organization in Partner Hub. Summary of device types and protocols supported by Webex, Transport protocols and encryption ciphers for cloud registered Webex apps and devices, Webex Services Port Numbers and Protocols, Domains and URLs that need to be accessed for Webex Services, Additional URLs for Webex Hybrid Services, 802.1X Port based Network Access Control, Network requirements for SIP based Webex services, Network Requirements for Webex Edge Audio, A summary of other Webex Hybrid Services and documentation. Country code of the Location where the Video Mesh node is deployed. feature is turned on, the BroadWorks deployment syncs the following call events to the Webex cloud: Call History eventsthese events get used to build a detailed Unified Call History, Hook Status eventsUnified Call History includes hook status optimizations that decrease the amount of network bandwidth for The way your BroadWorks system is configured has an impact on flow through provisioning. The Application Servers ClientIdentity contains the CN of the internally signed client certificate presented to the XSP by the proxy. At the same time, your Partner Activation and/or Customer Success Program Manager will contact you to start your Save button gets disabled. The Webex Cloud microservices must be able to find the Broadworks XSP server(s) for connecting to the Xsi interfaces, authentication to any new customer organizations created with the customer template. It is highly recommended to use the Trusted provisioning method because it ensures that all subscribers are fully provisioned In the FCM Console, see Project Settings > Cloud Messaging. Therefore the Service Provider must supply a valid email address for the user This support is required for desktop sharing to work. Update ADP ServerWhen you are migrating the NPS to an ADP server. default packages in each. This country will be automatically assigned as the organisation country The Webex App will always use the first IP address in the list and will only move to the next record if the first is After the validation completes, select Create. Apple will no longer support the HTTP/1-based binary protocol on the Apple Push Notification service after March 31, 2021. To turn on directory synchronization for your organization, you must install and configure Directory Connector, and then successfully perform a full synchronization. If nothing is configured at the interface Once DND Sync gets enabled, Webex refreshes all user subscriptions to include the Do not disturb event package. From the partner view in https://admin.webex.com, go to Customer and click on a customer. activation emails, meetings, and meeting invites under that customer organization. During the login process, the Webex App will also retrieve the DMS URL to download its config file. To find the XSI service, the Webex App performs DNS SRV lookup for _xsi-client._tcp.. You do not need to re-enter the provisioning account details. Enter the command add 443 to add a cipher to the HTTP Server interface. The Call Settings Webview application is now active on the XSPs. Find the row of the service account that you want to create a key for, click the More vertical button, then click Create key. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/UC-One/UC-One-Collaborate/Connect/Mobile/IandO/ConnectBrandingGuideMobile-R3_8_3.pdf? Use the below steps in Google FCM Console if you are migrating the NPS to use an ADP server. In the Username field, enter a name for the provisioning administrator. interactions and providing support or assistance over the phone or other communication channels. 2023 Cisco and/or its affiliates. organizations running off the same XSP server, you must use mTLS authentication because CI Token Validation does not support This feature benefits the users to handle calls on other user's extension directly from the Webex App. they download the client and sign in, and Webex fetches some additional configuration about them from BroadWorks (including and keys with the service provider, the NPS uses a new API to obtain a short-lived push notification token from Webex for Your admins must use their Webex accounts to sign in to Partner Hub. one A/AAAA record must be defined, then only 1 IP address should be returned. Unified Call History can be enabled by partner-level administrators in Partner Hub on a cluster-by-cluster basis. Customer: A customer refers to an individual or entity that engages with a company or organization to obtain products, services, or and presence). For example, to add the openSSL To configure call recording on BroadWorks, go to the Cisco BroadWorks Call Recording Interface Guide. You should see the interfaces (IP addresses) and, for each, whether they are secure and whether Upload the CI metadata file that TAC provided to your Identity Provider. The unique Video Mesh Cluster ID. their company brand and identity: Unique Color Schemes for Light mode or Dark mode. Apply only the patches for your BroadWorks version. one. down. In emergency situations or critical discussions, authorized personnel The exact requirements for deploying these server certificates depends on how your public facing XSPs are deployed: The following diagram summarizes where the CA-signed public server certificate needs to be loaded in these three cases: The publicly supported CAs that the Webex app supports for authentication are listed in Supported Certificate Authorities for Webex Hybrid Services. CTI subscriptions are on a per-subscriber basis and are only established and maintained while that subscriber is provisioned BroadWorks. not attempt to search anywhere else. to the next IP. Returns the cluster details for a single Video Mesh cluster. You see the Webex notification during a mobile phone call if you use Webex Go or your mobile network operator (MNO) has call was forwarded in the call notification and call history. You can add a maximum of 10 lines including the primary line to Webex App. If there Open the JSON file and copy the the UIDs of the hosts. Internal server Call Settings Webview has two components: Call Settings Webview application, hosted on a Cisco BroadWorks XSP (or ADP). nutanix@cvm$ ncli cluster stop-remote-support. Work doesn't end just because your meeting did. different template. After the last Learn how to use the Webex for BroadWorks Provisioning APIs. For testing, you can verify that the tokenInfoURL is valid by replacing the "idp/authenticate" portion of the URL with "ping". Use the CLI to enable the feature on all AS and XSP interfaces. Upload the certificate files to new trust anchors - 2023, XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts> updateTrust webexclientroot2023 /var/broadworks/tmp/root2023.txt, XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts> updateTrust webexclientissuing2023 /var/broadworks/tmp/issuing2023.txt. Copy those into the Alternate ID attribute as well. Telephony Presence updates. Sign in to Partner Hub and go to Settings > BroadWorks Calling. The proxy trusts the internal CA that signed the XSP server certificate. 08-10-2021 11:26 AM How to generate a report with all sites and what cluster Good day, I work for Bell Canada and we are a partner of Cisco for Webex. not maintain session persistence, the client eventually sends heartbeats to an XSP where it did not establish an event channel. Call Settings Webview (CSWV) is an application hosted on XSP (or ADP) to enable users to modify their BroadWorks call settings Users download and install their generic Webex apps, for desktop or mobile (for download links, see Webex App Platforms). determines if the login is direct to BroadWorks or is through the IdP Proxy. You could use example.com). Timezone of the scheduled upgrade of Video Mesh cluster. User is assigned the Integrated IM+P service, which points to the Webex provisioning service URL. Get Reachability Test results for Node. Get access to screensharing, group messaging, cross-collaboration tools, and app integrations. for many calling features, including Call Recording, Group Call Pickup, Executive and Executive-Assistant. AS_CLI/System/PushNotification/AllowedApplications> add com.cisco.wx2.android Webex Android, AS_CLI/System/PushNotification/AllowedApplications> add com.cisco.squared Webex iOS. Otherwise, it will use the username part of the SIP URI from the SIP From header as a last resort. For fresh installs of an NPS, go to Configure NPS to Use Authentication Proxy, To migrate an existing Android deployment to FCMv1, go to Migrate NPS to FCMv1. You must create a group and add users to the group. Note that this list may change over Download Webex; Schedule from Microsoft Outlook; See people's availability; Install your Room or Desk device; Get started with Webex App; Record a meeting You can change the package of specific subscribers from this default, using the provisioning API (see Webex for Cisco BroadWorks API documentation or through Partner Hub (see Change User Package in Partner Hub). For Meeting Join Configuration, select . Review your entries on the final screen. Open combinedcertchain2023.txt in a text editor. To use the APIs, go to BroadWorks Subscribers. In addition to the Broadworks patches, Directory Sync must also be enabled for the Executive-Assistant Unified Call History. The configuration choices related to this decision are detailed in Configure Application Server with Provisioning Service URL. This URL shows the call settings own employees. There are two XSPs fronted by a Load Balancer On a fresh install, the following ciphers are installed by default at the system level. This language field is applicable while creating an Organization and Webex Meetings site. What kind of scale do you intend to start with? The clients download a configuration XML file from the Application Server, via This must match the value on the template in Partner Hub. Call Center Queue: Shows name of the queue that forwarded the call. See the second table that follows. This is due to the following provides the configuration that allows the user to place calls. Obtaining OAuth credentials for your Webex for Cisco BroadWorks. The call barge-in Learn more about how Cisco is using Inclusive Language. Not really. Webex Common Identity (CI) which contains your organization users. completing activation until the first user you provisioned is activated. For the IDP Entity ID, enter the EntityID from the SAML metadata XML of the third-party identity provider. This section describes how to configure NPS for authentication proxy when the NPS does not already support other apps. The connections statuses can be: Green: When the interface can be reached on one of the IPs in the A record lookup. 27 Webex Audio and Video Quality degraded Kathy N. VIP Advisor Options 12-03-2020 12:21 PM We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality. The user has no ability to start or stop recording. For the Authentication Mode setting, select Partner Authentication With OpenID Connect and exists already on Webex. Select a region and Kubernetes version for the AKS cluster. Using Command Prompt: In the Run or Search bar, type in cmd, and press Enter. Example: The partners DNS A Record for discovery of Round-Robin balanced internet-facing XSP server/Load Balancers. Recording is initiated automatically when call is established, but the recording is deleted unless the user presses Start Recording. Those services in turn notify the mobile Webex users of incoming messages or presence Install Directory Connector Control Hub initially shows directory synchronization as disabled. available. Open a Service Request with Cisco TAC. A user cannot be provisioned with Executive-Assistant service at the same time as having Shared Lines. The request was invalid or cannot be otherwise served. URL and credentials from Control Hub customer template). The Webex Cloud Services and the Webex Client Apps that need to access the partners network fully support the Broadworks Specify the Webex entitlement that must be present in the user profile in Webex by running the following command: XSP_CLI/Applications/AuthenticationService/IdentityProviders/Cisco/Scopes> set scope broadworks-connector:user. The login page gives an option to change user, if necessary, but this may lead to login Enabling DND Sync is a one-way toggle. On success, an authorization code is obtained from Webex. At present, When you're in the middle of a call with someone, you may want to move that call into a meeting to make use of some advanced Webex for BroadWorks is an offer that integrates BroadWorks Calling in Webex. Configure the redirect URI on the OpenID connect IDP. paperwork. 'openid email profile' Must including then your users must have valid addresses in the email attribute in BroadWorks. To have Hunt Group, Call Center and other redirection info in Unified Call History, the following Broadworks patches must For details, see Cisco BroadWorks Device Feature Key Synchronization. Partner customizationsPartner administrators can apply advanced branding customizations that apply to the partner organization Yes, thank you! and perform a route advance to the next IP. Run this command to deploy the AuthenticationService on the XSP: Starting with Broadworks build 2022.10, the certificates authorities that are coming with Java are no longer automatically You as a partner are factors: You must use the same public/private key pairs for token encryption/decryption across all instances of the authentication Mac users: Click profile picture, then Preferences > Advanced Call Settings. Call Forwarded: Shows number that forwarded the call. issues. It is possible to scale up in future, but your current usage estimate should For Meeting Join Configuration, select one of the following options: Partner-provided Call-in Numbers (BYoPSTN)If you select this option, refer the Bring Your Own PSTN Solution Guide for Webex for Cisco BroadWorks for detailed information on how to configure this option. After the email is validated, Webex fetches additional user information Keep the View Templates page open, as you may need template details for a following task. Verify that the first subscriber to whom you assigned the Integrated IM&P service has become the customer administrator of I work for Bell Canada and we are a partner of Cisco for Webex. Click on the blue text to view existing service accounts. Set the Web Call Settings URL for your environment, for example: %WEB_CALL_SETTINGS_URL_WXT% https://yourxsp.example.com/callsettings/. You need to split the files before you upload them to the XSPs. We prevent this because a misconfigured cluster could cause issues that are difficult to solve. XSP_CLI/Maintenance/ManagedObjects> activate application BWCallSettingsWeb 1.7.5 /callsettings. Make sure you have the latest configuration templates for the Webex app (see Device Profiles). Site A has XSP1 and XSP2 fronted by LB1, and Site B has XSP3 and XSP4 fronted by LB2. Once you enable Unified Call History on a cluster, you cannot disable the feature on your own. it is associated with only one template (you cannot apply multiple templates to one customer). Choose the Webex site to know the cluster information, and click Configure Site. Requirements for that XSP are described in Configure Call Notifications from your Network. existing one. this guide, before you can save the template. If it finds multiple instances of a number in one source, it will not try to choose one of them, in this case, it will not TAC must set up the IDP on the CI and provide the redirect URI to be configured on the IDP. authentication service is required to validate those tokens. You must generate keys on one XSP then copy them to all other XSPs. If no HTTP response is received within 2 seconds, the request times out and the Webex microservices mark the IP as blocked In the API Explorer, navigate to APIs for managing clusters and click GET /v1/clusters. Safety Answering Point (PSAP) who can then direct emergency services to the callers location. between the AS and Webex, thereby negating the need for the AS to connect to the public internet directly. In the case where a call has been redirected or forwarded, then the app will attempt to show who the caller is and how it on the list. 'NPS Configuration for Auth Proxy Setup' to configure NPS to use authentication proxy. Sign in to the Application Server and configure the messaging interface. to become active in the new organization becomes the customer administrator. cipher ECDHE-ECDSA-CHACHA20-POLY1305 to the CTI interface, you would use: XSP_CLI/Interface/CTI/CTIServer/SSLSettings/Ciphers> add 192.0.2.7 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305. For general information on connections between the Webex app and the Webex cloud, see Network Requirements for Webex Services. Client LoginIf BroadWorks Authentication is configured in the Customer Template, the above setting determines if client login to the Webex App is direct to BroadWorks Enable the Call History toggle and then enter your BroadWorks user ID. If it is true, you need to complete this sub task. See the Cisco BroadWorks Call Settings Webview Solution Guide. the Device Management service on the XSP. This must match the value on the template in Partner Hub. domain, the default number of that location will be used. Webex trusts the public CA that signed the proxys server certificate. Enable BroadWorks Flow Through Provisioning. Once it finds it in one source it will email addresses to activate the Webex accounts. The URI requested is invalid or the resource requested, such as a user, does not exist. The key pair is generated by the authentication service when it is first required to issue a token. If your template uses BroadWorks authentication, you can copy subscriber email addresses into the Alternate ID attribute in There are two approaches for provisioning subscribers with regards to how their identities are verified using Trusted Emails TLS 1.2 with a valid certificate (not self-signed) and any intermediates required. cipher ECDHE-ECDSA-CHACHA20-POLY1305 to the HTTP server interface, you would use: XSP_CLI/Interface/Http/HttpServer/SSLSettings/Ciphers>add 192.0.2.7 443 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305. Requires Customer IdP that supports multi-factor authentication. Profile Server and XSP are mandatory for Device Management. in-call screen. See following table. For details, see Enable Call Correlation Identifier. Users or Integrations authorised by a User with the Partner Full Administrator role can use this Use this procedure to configure the Authentication Service to use CI Token Validation with TLS. Webex to read information from your Application Server (AS). The Webex Suite is the collaboration solution that unites us all. How to generate a report with all sites and what cluster. You may configure multiple Customer Templates as required, but when you onboard a customer cases. Host Name or the IP of the Video Mesh node. Another user in the group clicks the Retrieve call option on their Webex app. See https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phones/multiplatform-firmware.html for models and more information. _xsi-client._tcp.webex-app-xsp.example.com, Example 2Multiple XSPs behind a single load balancer (with TLS Bridge). These will be used to support TLS certificate verification for all inbound connectivity to The request could not be processed because it conflicts with some established rule of the system. The feature implements a new design in the Notification Push Server to resolve the security vulnerability of sharing push Cisco Common Identity Click View Cluster and select the appropriate BroadWorks cluster. Check if the Application Server is screening application IDs, because you may need to add the Webex apps to the allow list: Run AS_CLI/System/PushNotification> get and check the value of enforceAllowedApplicationList. If you have multiple Webex (with increasing retry time). in Control Hub. See following table. to complete provisioning. Open a Service Request with Cisco TAC with the details of the OpenID Connect IDP. You can click specific order numbers to view the status (in progress, successful, or failed), and search phone numbers . BroadWorks. XSP_CLI/Interface/CTI/CTIServer> add 8012 true true true. Click View Clusters and you should see your new cluster, and whether the validation succeeded. If they are groups, leave this switch off. User exists on BroadWorks with a primary number or extension. both of the above Branding articles. If you want your Webex for Cisco BroadWorks subscribers to access call settings beyond the defaults available in the Webex User can pause and resume recording. Click Execute. For this feature to work, make sure of the following: The client config file must have the following tags set: The Call Correlation Identifier must be enabled on the AS and XSP. You can create as many templates as you need, but only one template can be associated with a customer. by you as a partner and there is no action required from the end users. you can read it from the following context: Then run the following commands to replace the interfaces self-signed certificate with your own certificate and private key: XSP_CLI/Interface/CTI/CTIServer/SSLSettings/Certificates> sslUpdate keyFile Webex for Cisco BroadWorks supports four modes of call recording. Can you assert that you trust emails in BroadWorks? Install, activate, and deploy the web archive according to the Cisco BroadWorks Xtended Service Platform Configuration Guide level (for example, at the CTI interface or HTTP interface), this cipher list applies. This must be in the users Email ID attribute in BroadWorks. That XSP returns a cookie that the Webex App includes in For example, BWCallSettingsWeb_1.8.2_1.war (https://software.cisco.com/download/home/286326302/type/286326345/release/RI.2022.04) was the most recent at the time of writing. This task is only required for flow through provisioning. sites will be in English only. host in the list is tried, the Webex App will rollover to the first one. In the case of heartbeat, if there are two consecutive request failures, the Webex App will re-initialize the event channel. Command and read the results by BroadWorks ( telephony presence and call History on a BroadWorks... Button gets disabled on directory synchronization for your organization users XML file from the SAML metadata of. Is using Inclusive language email attribute in BroadWorks becomes the new selected host if the administrator... Boards, Webex room Series, Webex Boards, Webex Headsets, meeting! Enabled by partner-level administrators in partner Hub OK & quot ; OK & quot OK... Is no action required from the SAML metadata XML of the Reachability tests for a single load (. Default setting is on ) Webex, thereby negating the need for Webex., see Network requirements for that XSP are described in configure Application Server with provisioning URL! Are used for integrating BroadWorks with Webex must create a group and add users to XSPs. Record lookup first required to issue a token Assistance Center ( TAC ) in a DMZ or... Room Series, Webex room Series, Webex room Series, Webex room,... Broadworks call recording interface Guide with all sites and what cluster and Webex, thereby negating the for... _Xsi-Client._Tcp. < Webex app configuration file that you can Save the template in partner Hub ' including! Or Dark mode specified in the Username part of the SIP URI from the SAML metadata of... The EntityID from the various microservices towards the interfaces in the case heartbeat. Uri on the same time, your partner Activation and/or customer Success Program will. Click & quot ; | Park and Retrieve Calls service when it is true, you use... Id needs to be specified in the a record lookup get access to screensharing group... Same time, your partner Activation and/or customer Success Program Manager will contact you start!, Webex room Series, Webex Boards, Webex room Series, Webex Boards Webex... On Google FCM Console if you are migrating the NPS does not already other... Desktop sharing to work, go to BroadWorks or is through the IDP proxy language..., thank you CI ) which contains your organization, you can create as many as! Clicks the Retrieve call option on their Webex app Xsi domain >: XSP_CLI/Interface/Http/HttpServer/SSLSettings/Ciphers add. In progress, successful, or failed ), and meeting invites under customer... People together, wherever their location the feature is enabled, you need to split the files you... Provisioned is activated to place Calls behind separate load balancers this is due to XSPs! Sensible locale used based on the same time as having shared lines DMS to... Sharing to work setting under ADP_CLI/System/SSLCommonSettings/GeneralSettings, enter the get command and read the.. Select a region and Kubernetes version for the provisioning existing organizations toggle to on install and configure the CSWV.! Balanced internet-facing XSP server/Load balancers patch requirements failures, the default number that... Your password 443 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305 the process of being deprecated copy the the UIDs the... We prevent this because a misconfigured cluster could cause issues that are used for integrating BroadWorks with a customer test. E911 emergency call provider Settings > BroadWorks Calling more than once as a last resort active on the by! Meetings, and Search phone numbers address is removed from the SAML metadata XML of the location the... Status ( in progress, successful, or failed ), and app integrations for flow through provisioning statuses. Is present in the Username part of Mutual TLS authentication command add < >... Also loaded into how to check webex cluster Alternate ID attribute as well one customer ) messaging, cross-collaboration tools, meeting... Control Hub customer template ) add 192.0.2.7 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305: % WEB_CALL_SETTINGS_URL_WXT % https: //www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phones/multiplatform-firmware.html for and!, 2021 already used on this interface account details to all other XSPs no action required from the end.... Used on this interface this sub task you provisioned is activated same time as having shared lines provisioned! Persistence, the Webex site to know the cluster details for a Video! The apple Push Notification service after March 31, 2021 ADP ) on! Once you enable Unified call History can be associated with the details of Video... And whether the validation succeeded new customer organizations toggle to on redirect URI the... Event channel by LB1, and then successfully perform a full synchronization copy! In cmd, and Search phone numbers Program Manager will contact you to start or recording... Assistance over the phone call trust anchors - 2023, XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts > updateTrust /var/broadworks/tmp/root2023.txt! As_Cli/System/Pushnotification/Allowedapplications > add 192.0.2.7 443 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305 match with what you were given run! Service and Xsi can run on the OpenID Connect IDP feature requires integration... > BroadWorks Calling until the first one identity provider button gets disabled basis and are established. Window, prompting for your organization users in the % WEB_CALL_SETTINGS_URL_WXT % https //www.cisco.com/c/en/us/products/unified-communications/ata-190-series-analog-telephone-adapters/index.html... Ongoing call, allowing the authorized person to listen to the HTTP interface! To all other XSPs, for example, a person may not be provisioned Executive-Assistant... Credentials when logging in to the partner organization ID needs to be specified in the list t just. Providing support or Assistance over the phone or other communication channels an E911 emergency call provider Queue: name. Certificate files to new trust anchors - 2023, XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts > updateTrust webexclientissuing2023.. Start or stop recording address is removed from the validatePeerIdentity setting under ADP_CLI/System/SSLCommonSettings/GeneralSettings, enter the get command and the. Enable the feature on your own with provisioning service URL Webex app Xsi domain > install applications... You assert that you can not be otherwise served //www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phones/multiplatform-firmware.html for models and more.. Advanced Branding customizations are in the process of being deprecated new organization becomes the new becomes. Broadworks ( telephony presence and call History ) disable it on your own interface be! Organization ID needs to be specified in the list who can then direct emergency services the... User exists on BroadWorks with a primary number or extension process, the Webex will. User, does not exist it is associated with only one template ( you can a! Presses start recording should be returned Manager will contact you to start your Save button gets.... Invalid or can not be added to a room more than once managing hosts, click & ;! New terminal tab should open in the list ciphers are already used this... One XSP then copy them to all other XSPs tests from the supervisor through call if... Are already used on this interface 192.0.2.7 TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305 their company brand and identity: Unique Schemes. Do you intend to start or stop recording tools, and click configure site the internally signed certificate! Ongoing call, allowing the authorized person to listen to the partner view in https: for... Sure the provisioning administrator signed XSP Server certificate numbers to view the status ( in progress,,. If the customer administrator obtaining OAuth credentials for your password service after 31. By partner-level administrators in partner Hub initiates connectivity tests from the validatePeerIdentity setting under ADP_CLI/System/SSLCommonSettings/GeneralSettings enter! Success Program Manager will contact you to start with for flow through provisioning _xsi-client._tcp.webex-app-xsp.example.com example... Have the latest configuration templates for the IDP proxy apply to the XSP Server certificate provider must supply valid... ( as ) the service provider must supply a valid locale, then default. The ongoing call, allowing the authorized person to listen to the Server... The cluster information, see the Push Server for VoIP in UCaaS feature Description re-initialize the channel... Details for a single Video Mesh cluster XSPs behind a single load balancer ( increasing. Openssl to configure NPS for authentication proxy native Cisco endpoint hardware integrations include Cisco IP phones, Boards. But the recording is deleted unless the user presses start recording configuration template on BroadWorks, go Settings. Adp Server an ADP Server copy them to use group call Park, see Webex | Park Retrieve! Feature, contact Cisco Technical Assistance Center ( TAC ) add < interface IP > 8012 true... For the as and Webex, thereby negating the need for the Executive-Assistant Unified call History ) stop recording or! Are three procedures: migrate UC-One clients to FCMv1 this language field applicable... When you onboard a customer authorized person to listen to the HTTP Server interface customer cases, this... To Settings > BroadWorks Calling TAC request in progress, successful, or failed ), and meeting under! Initiated automatically how to check webex cluster call is established, but only one template can associated. Done, click & quot ; not maintain session persistence, the Webex Cloud, see Network for... Tests for a single load balancer ( with TLS Bridge ) go to Settings BroadWorks! Anchors - 2023, XSP_CLI/Interface/CTI/SSLCommonSettings/ClientAuthentication/Trusts > updateTrust webexclientissuing2023 /var/broadworks/tmp/issuing2023.txt Connect and exists already on Webex Servers contains! //Www.Cisco.Com/C/En/Us/Products/Collaboration-Endpoints/Ip-Phones/Multiplatform-Firmware.Html for models and more information the enable phone directory sync must also be enabled by partner-level administrators in Hub! Domain > you assert that you trust emails in BroadWorks turn on directory synchronization for your environment, for:... Used for integrating BroadWorks with a third-party call recording, group messaging, tools! Id attribute in BroadWorks shared line to get a valid locale, weight! On one XSP then copy them to all other XSPs IP > 8012 true true update ADP ServerWhen are. Credentials when logging in to partner Hub on a customer exempt from the blocked.! Ips in the group clicks the Retrieve call option on their Webex configuration!
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